SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Wed, 21 Jan 2026 02:15:00 +0900

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 16 Jan 2026 23:15:00 +0900

Type Values Removed Values Added
First Time appeared Smartertools
Smartertools smartertrack
Vendors & Products Smartertools
Smartertools smartertrack

Fri, 16 Jan 2026 08:45:00 +0900

Type Values Removed Values Added
Description SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Title SmarterTools SmarterTrack 7922 -Information Disclosure
Weaknesses CWE-497
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

cvssV4_0

{'score': 6.9, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: VulnCheck

Published:

Updated: 2026-01-20T16:30:59.193Z

Reserved: 2026-01-10T13:50:35.693Z

Link: CVE-2020-36926

cve-icon Vulnrichment

Updated: 2026-01-20T16:30:54.257Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-01-16T00:16:18.820

Modified: 2026-01-20T17:15:47.190

Link: CVE-2020-36926

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-01-16T22:42:32Z

Weaknesses