{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-20109", "assignerOrgId": "d1c1063e-7a18-46af-9102-31f8928bc633", "state": "PUBLISHED", "assignerShortName": "cisco", "dateReserved": "2025-10-08T11:59:15.374Z", "datePublished": "2026-01-21T16:26:19.268Z", "dateUpdated": "2026-01-21T16:46:11.154Z"}, "containers": {"cna": {"title": "Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability", "metrics": [{"format": "cvssV3_1", "cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N", "baseScore": 4.8, "baseSeverity": "MEDIUM", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "HIGH", "userInteraction": "REQUIRED", "scope": "CHANGED", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "availabilityImpact": "NONE"}}], "descriptions": [{"lang": "en", "value": "Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. \r\n\r\nThese vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. 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